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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Matthew Corbett

January 17, 2025

5  out of  5
rating by Matthew Corbett
"We are so glad we switched to Brad Hornback State Farm Insurance! The process was easy, and they saved us a significant amount of money without compromising on coverage. I feel confident and secure with my new policy."
We responded:
"Thank you Matthew, we are so glad we could save you money on your auto insurance and provide great coverage. We appreciate you!"
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Elizabeth Noble-Corbett

January 17, 2025

5  out of  5
rating by Elizabeth Noble-Corbett
"Great service all around. They helped me find the best coverage at an awesome price. It was a smooth process and totally hassle-free. Would definitely recommend!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Cindy Hosking

January 17, 2025

5  out of  5
rating by Cindy Hosking
"I always have the best experience with this office and everyone who works there. They are professional and kind. They responded quickly and are very helpful when I have an issue. I would highly recommend Brad's office to anyone who asks."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Gusrod9

January 13, 2025

5  out of  5
rating by Gusrod9
"Angel is an absolute gem. Great service and great attitude."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Joe Moon

January 9, 2025

5  out of  5
rating by Joe Moon
"Very friendly staff and they are always available when I need them."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Richard Milenkovich

December 26, 2024

1  out of  5
rating by Richard Milenkovich
"Got dropped out of nowhere for accidents that weren't my fault after 3 years of coverage, honestly don't even know what i was paying them for. Waste of money. You're better off with AAA"
We responded:
"Hi Milan, I hope this message finds you well. I wanted to follow up on your recent experience and provide some clarity regarding your account. After a thorough review, I noticed that you have filed four claims within the past 18 months. State Farm has either provided payouts or successfully resolved all claims though subrogation that involved damage to your vehicle. Due to the frequency of these claims, our corporate underwriters have made the difficult decision not to renew your policy at the upcoming renewal date. I understand this might be disappointing, and I am here to assist you during this transition. Please don't hesitate to reach out to me if you need help obtaining quotes or new coverage with another carrier. As mentioned in my voicemail, I am more than happy to offer recommendations and help you find a new policy that maximizes your potential discounts. Thank you for your understanding, and I look forward to assisting you further. Best regards, Brad Hornback"
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R Galbreath

December 19, 2024

5  out of  5
rating by R Galbreath
"I recently worked with Angel on both auto and home insurance. Angel made the experience painless and easy. I would recommend Brad Hornback and Angel without hesitation."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Erin Maxwell

December 5, 2024

5  out of  5
rating by Erin Maxwell
"This office was incredibly helpful and professional. Angel helped me get everything set up with my move to Oregon and new car purchase . She helped me through all the steps and details. Very thankful to have this experience."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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James Harnish

December 3, 2024

5  out of  5
rating by James Harnish
"Angel is great. I would recommend her and Brad Hornback State Farm Agency for your insurance needs. Fast and friendly, a great combination."
We responded:
"Hi James, thanks for feedback, we appreciate you and enjoy conversing with you regarding your insurance needs!"
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Chrisani Glass

November 7, 2024

5  out of  5
rating by Chrisani Glass
"Ashlyn called me about my available discounts. She was very personable, quick, and nice. W agent, I got lucky for real."
We responded:
"Hi Chrisani, thank your glowing recommendation of Ashlyn, we appreciate you!"
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Janene Johnson

November 5, 2024

5  out of  5
rating by Janene Johnson
"Excellent help, sticks to the process of setting things up for my policy that are needed. Thank you for all your help. ☺️"
We responded:
"Thank you Janene we appreciate you!"
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Sue Curry

October 31, 2024

5  out of  5
rating by Sue Curry
"Ashlyn was very helpful with switching both our auto and homeowners insurance to State Farm. She answered all of our questions and was extremely patient in doing so. It was a pleasure working with her."
We responded:
"Hi Sue, welcome to our agency! We are so happy you had an enjoyable experience with switching your home and auto insurance over to us! "
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Zach Huber

October 22, 2024

5  out of  5
rating by Zach Huber
"The staff at this office is phenomenal. Props to Brad for putting together such a good team! Angel, Ashleigh, and Connie are all so friendly and helpful."
We responded:
"Thank you Zach, our wonderful and friendly team is what makes this office great!"
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Jackie Metcalf

October 15, 2024

5  out of  5
rating by Jackie Metcalf
"Angel was very kind and gave me the best coverage for my money! I checked with many other companies and State Farm gave me the best quote! I would recommend Angel to anyone living in east county!"
We responded:
"Hi Jackie, it was great to meet you this afternoon, thanks for coming in! We are so glad we could save you money on your insurance. "
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Kristina Freeman

October 9, 2024

5  out of  5
rating by Kristina Freeman
"I’ve been a customer of Brad’s/State Farm for a few months. I’ve never been happier with an insurance provider. He and his staff are knowledgeable, and compassionate, and always incredibly helpful. They make handling any issue painless and stress-free. I would wholeheartedly recommend them to friends and family!"
We responded:
"Thanks Kristina, we greatly appreciate your kind words and love to hear that you have had such an enjoyable experience with our team."
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Jessica Gibson

October 4, 2024

5  out of  5
rating by Jessica Gibson
"Great rates and even better customer support! Well worth speaking with their agents!"
We responded:
"Thank you Jessica, we are so happy we could provide you with a great rate on your insurance and it was an enjoyable experience!"
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Luis

September 26, 2024

5  out of  5
rating by Luis
"Angel McLaughlin ,Thank you for you hardwork, doing your best to get me a better rate is oustanding! keep up the great work🥳🏅"
We responded:
"Thank you Luis, we appreciate you and are so glad we could get you a better rate on your insurance!"
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Yana Kiryuta

September 24, 2024

5  out of  5
rating by Yana Kiryuta
"I recently switched to State Farm and it’s been so amazing. Everything was so easy and Ashlyn was so helpful and sweet. I would definitely recommend this insurance agency."
We responded:
"Hi Yana, we appreciate you and are so glad your experience with switching your insurance over to our agency was so pleasant. Thank you for your recommendation!"
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Maya n Gongora

September 20, 2024

5  out of  5
rating by Maya n Gongora
"Ashlyn was super helpful had great communication and got a insurance plan set up quick that best worked for me ."
We responded:
"Hi Maya, thank you for letting us know, we appreciate you and look forward to taking care of your insurance needs!"
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Hb3

September 3, 2024

5  out of  5
rating by Hb3
"Angel was super helpful and very personable! I appreciated her thoroughness and friendly spirit!"
We responded:
"Thank you, we appreciate you!"
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Jim McKenna

August 16, 2024

5  out of  5
rating by Jim McKenna
"I'm a retired insurance agent and I've been helping a friend with a glass claim. The team members at Brad Hornback's office are very good at what they do! They're friendly, knowledgeable, and professional...using a State Farm ad tagline, they're "Good Neighbors!" and I appreciate them. Thank you to Connie and Angel!"
We responded:
"Thank you Jim! Connie and Angel are a huge asset to our team. We appreciate your feedback and for sharing your experience."
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Ryan

August 14, 2024

5  out of  5
rating by Ryan
"They have always been more than helpful with all my insurance needs"
We responded:
"Thank you Ryan, we appreciate your business and for allowing us to take care of your insurance related matters!"
Profile photo of Becca Enyeart

Becca Enyeart

August 13, 2024

5  out of  5
rating by Becca Enyeart
"Ashlyn was thorough and friendly! Thanks for ensuring I choose the best plan for myself and my son. I appreciate you!"
We responded:
"Hi Becca, thank you for your feedback, we appreciate you and are so glad you enjoyed your experience working with Ashlyn!"
Profile photo of Matt Galbreath

Matt Galbreath

August 8, 2024

5  out of  5
rating by Matt Galbreath
"Our insurance carrier recently raised our rates by over 40% which led me to State Farm. Ashlyn was very helpful with building a policy that suited my families needs, at a very reasonable price. I was amazed at how responsive she was and quick to get our new policy up and running. I would highly recommend State Farm."
We responded:
"Hi Matt, thank for sharing your experience with Ashlyn and our agency. We are so happy we could provide you with a reasonable protection plan and save you money on your insurance!"
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Shawn Whitehead

August 1, 2024

5  out of  5
rating by Shawn Whitehead
"Angel Mclaughlin State Farms Insurance Gurdian Angel. She is by far the best agent I have ever worked with. From outstanding customer service to being understanding and down to earth; I know she has my back in any situation from beginning to end. Thanks Angel 😇!"
We responded:
"Thank you Shawn, Angel is a gem! We are so glad we could take care of your insurance needs and we look forward to working with you in the future."